Terms and Conditions

Mark Sunderland Photography is a private business based in Knaresborough, North Yorkshire, England.

Our prices are shown in GBP (Pounds Sterling). Mark Sunderland Photography is not a VAT registered business so these prices do not include VAT.

Product prices shown do not include shipping, which will be calculated when you enter your address.

For international orders, any additional tax, customs or import duties are not included in the price and you are solely responsible for any such charges.

Please allow three working days for the shipment of jigsaw, calendar and card orders.

Small card and calendar orders will be shipped using Royal Mail Standard with a delivery aim of three working days within the UK. Large non-postable orders (e.g. jigsaws, larger quantities of calendars) will be shipped using a courier (usually EVRi) also with a delivery aim of three working days within the UK.

You can also opt for Royal Mail Tracked for a tracked service with Royal Mail collection. This will be a Tracked 48 service with a delivery aim of two days from collection from us.

If you select express shipping then small card and calendar orders (large letter) will be shipped with Royal Mail First Class. Express shipping of parcels (jigsaws etc.) will usually be with Royal Mail Special Delivery (subject to parcel size) and should arrive the day after the order is collected from us.

If you’re able to collect your order from Knaresborough then you can select Local Pickup at the checkout. Collection is by appointment only and we’ll contact you to arrange a convenient date and time.

If you’re not completely satisfied with your purchase you may return it (calendar wrap or jigsaw box unopened) within fourteen days for a full refund. You’ll need to cover the cost of return carriage.